CasaCado is a creative home wall photo brand based in Montreal, Quebec. From the very beginning, our inspiration has always been you.

We’re a passionate, close-knit team dedicated to capturing your most meaningful moments through unique, custom wall-art designed to bring warmth and personality to your space for years to come.

 

FAQ

Shipping

Which countries do you ship to? 

Canada, USA, and the EU.

What do you charge for shipping?

Shipping is FREE on all orders

When will I receive my order? 

After the preview approval, it will take 5-10 days for your order to arrive, depending on your region.

How do I track my order? 

After your place your order will receive a shipping confirmation with a tracking number.

Payment Options:

What are your payment options?

We accept payments options through credit cards: American Express, Visa, Mastercard, UnionPay, as well as PayPal and other debit or credit cards. Also we offer payment through digital wallets: Google Pay, Apple Pay, or Shop Pay.

Refunds & Returns

Can I cancel my order after it's been placed? 

You cancel your order within 24 hours of placing the order.

What is your return policy? 

Since your artwork is a highly personalized creation, printed specifically for your unique order, we are unable to accept returns or process exchanges.

Received a damaged or flawed item? We're here to help! Simply reach out on our contact page with a photo of the portrait, and we will quickly arrange a satisfactory solution.